Circet & Abisam

  • Contact person at Abisam: Samir Abidli
  • Working as a subcontractor for Circet since 2010
  • Activities for Circet : laying and maintaining copper and fibre optic cables for telephony and internet
  • Cooperation in 3 words: job security, growth potential and open communication

"I have been working for Circet since 2010, doing connections for customers in function of telephony and internet," says business manager of Abisam Samir Abidli. "These used to be only copper cables, now two years ago fibre-optic cables were added."

 

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Full route

Samir: "Over the years, the scope of projects has expanded. Now we provide infrastructure from a to z, from the cabinet on the street to inside the customer's premises. We carry out projects for both residential and commercial customers. When it comes to vertical cabling for apartment buildings, we also have the necessary baggage."

Ingrid Wens, Operations Manager at Circet Infra and contact person for Abisam, agrees: "Abisam's quality work was a signal for us to expand the scope." "Samir and his team are multi-purpose. Being able to deploy people with such a wide range of skills across different units is a blessing for us," winks Ingrid.

Bi-directional

Samir: "Carrying out the works is one thing, but communication and planning are at least as important. By engaging in dialogue with the client, we discover what really needs to be done and go through all the steps. We don't start the works until expectations are perfectly align ed."

Communication with Circet also goes both ways. "We as a subcontractor get feedback from the Circet coaches, but they also respond to our comments and suggestions from the shop floor," says Samir.

3 major benefits of collaboration according to Samir

  1. Consultation: "In case of questions or uncertainties, I call or email one of my contacts at Circet. This way, we always get a valuable 'second opinion'."

  2. Additional control: "As a subcontractor with Circet, I have inspection from the Circet coaches. This gives me even more reassurance that everything is going according to standards."

  3. Stability: "Partly due to the influx of projects through Circet, we have also become a stable company ourselves with 3 employees. An additional recruitment is on the way in the next few months."

"We want customers to always be informed is every step of the way. Moreover, if they do not see afterwards that we have been there, our mission is completely successful."